Cousins Rod Warranty Registration
Congratulations on your recent Cousins Tackle rod purchase! Cousins Rods are hand-built to the highest quality standards in the industry and are proudly guaranteed against any defect in material, workmanship and components to the original owner.
Each Cousins Tackle rod features a unique serial number that is assigned to each individual rod. In order to initiate your Cousins Tackle Limited Lifetime Warranty, or Raze Series 3 Year Limited Warranty, you must register your purchase online or by telephone within 30 days of the purchase.
Warranty claims and return merchandise authorization's (RMA's) can be submitted by contacting Cousins Tackle's Service Department via email: firstname.lastname@example.org or by telephone at 714-893-0423. In order to expedite your return, we recommend printing, completing and enclosing our rod warranty claim form. The Cousins Tackle receiving department will refuse any returns that are missing the RMA number on the outside of the package. Cousins Tackle dealers are not authorized to handle warranty claims.
Once a claim has been submitted and an RMA number provided, ship the complete rod in a disposable container with the RMA number on the outside of the package, along with a $25 check (to cover return shipping) directly to:
Cousins Tackle Corporation
ATTN: Rod Warranty
5770 Research Drive
Huntington Beach, CA 92649
RMA# - - -
Include a note with your name, address and telephone number along with a brief description on the nature of the problem. Be certain to insure your shipment as Cousins Tackle cannot be held responsible for damaged or lost inbound freight.
The Cousins Tackle Limited Lifetime Warranty does not cover rod failure due to misuse, negligence or normal wear and tear. Our service department will, if possible, refurbish or repair your rod at a nominal charge. It is at the sole discretion of Cousins Tackle whether to refurbish, repair or replace the rod. If Cousins chooses to refurbish or repair the rod, and the cost to do so exceeds 50% of current minimum advertised price (MAP), the customer will receive an identical or comparable rod at 50% of the current minimum advertised price (MAP).
This warranty is limited to repair or replacement of rod(s) and does not cover consequential nor incidental damages. Some states do not allow the exclusion or limitation of incidental damages so this limitation may not apply.
This warranty provides the consumer with specific legal rights, which vary from state to state.
Effecive 9/2014 Subject to change without notice.